FAQS

These are imposed by customs on any imported merchandise and are implemented by the customs broker or agent for its fees. Here is a handy tool that will help you calculate international shipping duties.

We are experts and will completely assist you with all mandatory documentation. We will help notify you of any obstacles we find as we go though the international shipping preperation process.

Parcel shipments are small, lightweight, individually packaged and labeled, and they typically weigh 75 pounds or less. However, most parcel carriers allow shipments of up to 150 pounds and 165” in length + girth. Freight, on the other hand, is any shipment that weighs more than 150 pounds and is normally boxed, palletized or crated.

The primary differences between less-than-truckload (LTL) and truckload (TL) shipments are the amount of space they occupy in a trailer and how they’re transported. LTL freight is larger than parcel but doesn’t fill an entire trailer (typically less than 15,000 lbs.). Basically, several smaller shipments are combined to fill an entire 28-foot pup trailer. Rates are based on space used, weight, freight class, accessorials, and where it’s traveling from and to — and rates are often pre-established. LTL shipments travel through a “hub and spoke” network (making multiple stops at service centers between the shipper and consignee). Customers who ship LTL like that it’s cost effective and allows for flexibility. Truckload freight shipments are larger than LTL, taking up all or most of the space on a truck (typically 15,000 to 45,000+ pounds). Contract carriers typically transport truckload shipments, and rates are negotiated on a per-load basis (determined by the market, supply and demand). Because loads are not consolidated and the carrier picks up and drives straight to the destination, transit times are often faster. Truckload offerings include equipment like 53-foot dry vans, flatbeds, refrigerated units, intermodal containers and other specialized equipment.

They are two different ways of transporting freight by air: When using a courier service your goods won’t be considered as freight, but as a postal package. This is an ideal option for small, lightweight parcels requiring urgent transport. However, courier companies don’t provide an integral logistics service covering aspects like customs clearance, meaning that you may find yourself faced with delays or surcharges. On the other hand, air freight sent by means of a logistics or forwarding company will guarantee greater security for your operation since its professional team will take care of all necessary details.

Choosing the right carrier is a critical part of the shipping process. To ensure your freight reaches its destination quickly and safely, choose one that’s reputable, reliable and offers the services and capacity you need. Robez Freightliner Ltd. offers a diverse portfolio of logistics solutions to meet the needs of customers across the supply chain. To learn more about how Robez Freightliner Ltd. can help fulfill your transportation and logistics needs,

Air Waybill (AWB): This is the document of title to the goods travelling by air and is therefore non-negotiable. It travels with the cargo and acts as evidence of delivery of the goods travelling on board the plane. Commercial invoice: Document establishing the conditions of sale for the goods and their specifications. Serves as proof of sale. Packing list: A list of the contents in a package, completing the information of the invoice, which must be issued by the sender. Customs clearance authorisation: Document with which an importer or exporter authorises a customs agent to submit one or several customs declarations on their behalf.

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